VP, Marketing Operations & Growth

I build marketing and growth engines from zero.

I'm a marketing and growth operator based in Toronto, currently leading marketing and operations at NovaCRM. This page is where I share how I think about building go-to-market strategy, marketing systems, and teams from the ground up.

Deepak Raj
10+ years in marketing & growth operations
Currently VP, Global Marketing & Operations at NovaCRM
Based in Toronto, Ontario

How I think about marketing operations.

The parts of the job I care about most: less about running individual campaigns, more about building the strategy, systems, and team structure that make marketing work without a founder or ops lead in every meeting.

01

Go-to-market strategy & launch

Positioning, pricing, and channel strategy for a product going from concept to market — built once, not reinvented every quarter.

02

Marketing operations & systems

CRM, automation, and reporting infrastructure that scales output without scaling headcount.

03

AI-driven MarTech

Practical AI implementation — lead nurturing, automated calling, and workflow automation that actually ships.

04

Channel & partner marketing

Programs for distributed networks — franchises, brokerages, agents, or resellers — with budget control built in.

05

Paid media & demand gen

Google and Meta advertising, SEO/SEM, and lead-gen campaigns run with a performance-reporting discipline.

06

Team & vendor leadership

Building and managing distributed teams of agencies, freelancers, and in-house hires toward one brand standard.

Fastest-Growing RE/MAX Location Worldwide, 2022
Fastest-Growing RE/MAX in Canada, 2020 – 2022
Top 10 Indian Global Marketing Heads, 2025
Co-authored research, presented at ICBMIS Dubai

Two engines built from the ground up.

Two projects that best capture how I work.

AI-powered real estate technology platform
Mar 2023 – Present

Building NovaCRM's marketing and operations function from zero

Joined MMNOVATECH as it began building NovaCRM, an AI-powered CRM and marketing platform for real estate professionals. Took the go-to-market strategy from concept to live product — owning paid media, SEO, marketing automation, and brand development — while also standing up the operating structure for a 40-person organization.

  • Lead a 40-person organization, reporting directly to the Founder/CEO and directly responsible for marketing and operations
  • Partnered with product and engineering to build AI-driven capabilities, including AI lead nurturing and AI calling
  • Built brokerage and enterprise partnerships across dozens of accounts, presenting to brokerage leadership and franchise organizations
  • Represented NovaCRM at major industry conferences, including NAR NXT Houston and Toronto Realtor Quest
Real estate brokerage — Vaughan & Toronto
Mar 2020 – Mar 2023

Rebuilding a brokerage's marketing engine and agent network

Joined RE/MAX Millennium as a Digital Marketing Intern and rose to Marketing Director. Built the brokerage's marketing infrastructure from the ground up — a proprietary agent portal, a distributed creative team, and a partner-marketing program that scaled with the agent base.

  • Grew the brokerage's agent base from 70 to 300+ through strategic branding and targeted events
  • Managed a rolling portfolio of 25-30 individual agent accounts, each with its own monthly marketing budget
  • Built and led a distributed team of 30+ agencies, designers, and content creators
  • Launched the 'Millennium Agent Portal' and companion mobile app for the brokerage's 300+ agents

From campaign execution to building the whole function.

Deepak Raj

I'm Deepak Raj, a marketing and growth operator based in Toronto. My career has followed one thread: walking into a business that needs a marketing function built — or rebuilt — from the ground up, and creating the strategy, systems, and team to make it run.

I started at Reliance Jio in India, working on the web and app launch for one of the country's largest telecom and digital ecosystems, then on the go-to-market for JioMart, its online grocery platform. I moved to Canada and joined RE/MAX Millennium, where I grew from a marketing intern into the brokerage's Marketing Director, building its agent-facing technology and marketing infrastructure. Since 2023, I've led marketing and operations at NovaCRM, building its go-to-market engine from a standing start.

I'm always glad to connect with other marketers, operators, and founders thinking about the same kinds of problems.

VP, Global Marketing & Operations
NovaCRM (MMNOVATECH) · 2023 – Present
Marketing Director
RE/MAX Millennium Real Estate · 2022 – 2023
Marketing Team Lead
RE/MAX Millennium Real Estate · 2021
Marketing Communications Manager
Reliance Retail · 2018 – 2020
Marketing Operations Manager
Reliance Jio · 2014 – 2018

Let's connect.

I like meeting other marketers, operators, and founders working on similar problems. Reach out anytime.

deepak.k.raj2020@gmail.com  ·  +1 647-224-5645  ·  Toronto, ON